Creating your dream guitar is a rewarding journey, but it can be overwhelming. We work with and guide you through the process of choosing and purchasing your ultimate Lowden acoustic guitar—a true masterpiece of Irish luthiery renowned for its exceptional tone, playability, and craftsmanship.

Lowden guitars are handbuilt in Northern Ireland with unparalleled attention to detail, using premium tonewoods and innovative designs that deliver rich, balanced resonance and responsive feel. Whether you're drawn to the timeless warmth of the Original Series, the refined versatility of the 35 Series, or the pinnacle of personalization in the 50 Series, we make the process seamless and personalized.

Our Custom Order Guidance Process

We don't just sell guitars—we partner with you every step of the way to design and bring your dream Lowden to life:

1. Initial Consultation — We start by listening to your vision: playing style, preferred tone, body shape, and any specific inspirations or requirements you may have.
2. Expert Specification Guidance — Drawing on Lowden's extensive options—including tonewood combinations, exotic woods, models, neck profiles, fretboard materials, binding details, inlays, and others—we help refine selections that best match your needs and budget. 
3. Visualization & Confirmation — We provide detailed specs and insights into how choices affect sound and aesthetics to ensure you're confident in the final design.
4. Ordering & Build Oversight — Once finalized, we place your custom order directly with Lowden. We keep you updated on lead times—typically several months for true custom builds, as each guitar is crafted slowly by hand.
5. Delivery & Beyond — Your guitar arrives as a lifetime-instrument backed by Lowden's reputation and warranty. We offer support and ongoing advice to help you get the most from your new Lowden.

Ordering a custom Lowden isn't about rushing—it's about crafting an instrument that resonates perfectly with your playing and soul. Many players describe the experience as transformative, resulting in a guitar that feels like an extension of themselves.

Ready to start building your dream Lowden? Contact us today for a no-obligation consultation. Let's create something extraordinary together.

Free standard shipping within the Continental U.S. Delivery typically takes 5-8 business days. Express Shipping is available for an additional charge.

Returns:

Web orders- returns accepted within 5 days of delivery for new products and a refund is issued minus the cost of return shipping or a customer may ship back at own expense for a full refund.

In-Person purchases- returns are accepted within 5 days of purchase for new products.

Show Returns- For purchases made at shows, expo's, or meets, the return period for new items expires at the conclusion of the show's sheduled hours and dates.

Used and demo items are sold as described and may not be returned unless they arrive materially different than described. In-person purchases of used items are sold As-Is.

All returns must be in original packaging and in original, unused condition. Damages and signs of use will be assessed and charged against a refund if found.

Shipping damage- If products are damaged during shipping, it must be reported to us within 24 hours of receipt. All packaging must be retained until a damage claim is complete.